If your USB, wired, or wireless Bluetooth mouse keeps on disconnecting and you are looking for a solution, then you are at the right place. The mouse plays a crucial role in computer use, allowing you to efficiently navigate the interface. However, in Windows 10/11, you may occasionally get into a scenario where your mouse disconnects at random.
This annoying problem could have several causes. Usually, it has been noticed that both the newer USB-format mouse and the older mouse that still uses a PS/2 connector experience this problem. Additionally, it can occur on both wired and wireless Bluetooth mouse. So, what could be the exact reason why your mouse is always disconnecting in Windows 10/11?
There could be multiple reasons for this problem. However, some of the most prominent reasons could be because of a Windows 10/11 glitch, an old or corrupted USB Mass Storage Device Driver, mouse hardware detection, USB suspension activated for HID devices, etc. Let us now proceed to troubleshoot the problem in those areas.
How to Fix When Your Mouse Keeps Disconnecting in Your Windows
If your mouse keeps disconnecting in Windows 10/11, this can be a frustrating situation. Therefore, to help you out, we have compiled some of the easiest and most effective solutions to this problem.
Solution 1: Review for Hardware Problems
Before attempting any more fixes, you should do certain necessary checks.
1. If the mouse is plugged into a malfunctioning USB port, it may randomly disconnect. In order to determine whether the issue has been fixed, unplug it and plug it into a different port.
2. You can also link the mouse to another computer. If the problem persists, the mouse is clearly damaged and must be replaced. If it does not display, the problem may be related to Windows; then, use the techniques listed below to begin the fix.
Solution 2: Turn off the USB Selective Suspend
The USB selective suspend feature in Windows 10/11 is quite beneficial for saving battery. However, it has been known to induce peripheral disconnection concerns. To avoid mouse disconnections and reconnections, you should disable it.
1. To activate the Power Options interface, enter powercfg.cpl into the Run dialogue box that appears when you press the Win + R keys and then press Enter.
2. Navigate to the current electricity plan and select Change Plan Settings.
3. In the window that opens, select the link labeled "Change advanced power settings."
4. Look for USB settings and expand it. Then, open the USB selective suspend setting and disable it.
5. To let the modification take effect, click Apply and OK.
Solution 3: Modify the USB Power Management Settings
Windows has a useful feature that lets you save power by shutting off unused devices. However, it does occasionally fail with some USB devices, such as your USB mouse, which repeatedly disconnects. To quickly resolve this issue, disable the USB Root Hub's power management settings.
Here's how to do it:
1. Right-click on the Start button in Windows 10/11 and select Device Manager.
2. Expand the Universal Serial Bus controllers.
3. To access the properties pane, double-click on the device.
4. After selecting the Power Management tab, uncheck the box next to the option.
5. To save power, let the computer turn this device off.
6. Click OK to ensure that your mouse does not disconnect at random.
Solution 4: Reinstall the Latest Driver for Your Mouse
As previously stated, this problem could be caused by an incorrect or outdated driver. So you can reinstall it to resolve the issue.
1. Navigate to the Device Manager interface.
2. Select your HID-compatible mouse by right-clicking on it under Mice and other pointing devices and choose Uninstall device.
3. To remove the driver, click Uninstall.
4. Disconnect your mouse and restart your computer, and Windows will automatically install the driver. Now, your mouse will not disconnect at random.
Solution 5: Fix an Electromagnetic Interference (EMI)
A rare but frequent cause, based on user input, is an EMI (Electro Magnetic Interface) or pulse that could momentarily disconnect the mouse. So, if your mouse continues disconnecting, you should explore this issue. Try shutting off all lights and electronics to see if that fixes the problem of the mouse randomly disconnecting and reconnecting.
Read Also: How to Remove an App from the Mac Notification Center?
Conclusion
Dealing with a mouse that keeps disconnecting in Windows 10/11 can be incredibly frustrating, but with the right troubleshooting steps, you can effectively resolve this issue. By systematically checking for hardware problems, adjusting power settings, and ensuring your drivers are up to date, you'll improve your chances of restoring a stable connection.
If none of the suggested solutions work, consider seeking professional assistance or replacing your mouse altogether. Remember, a reliable mouse is essential for a smooth computing experience. By taking proactive measures, you’ll not only enhance your productivity but also enjoy seamless navigation.
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